Pet FAQ'S

Most of our customers have never done this before and will have a lot of questions before contacting us for the photoshoot.
Here are some common questions we get asked and feel free to message us with anything else want to know.

PET FAQ'S

Most frequently asked questions and answers

To have fun! With over 40 years of experience, we have photographed pets of all ages, abilities and breeds. We will take the time to capture their personalities and use our amazing backgrounds/props to enhance their photography experience!

  • With all pets we would advise to have them groomed, brushed and anything else to make them look their best!
  • Have ideas in mind of how you would like to see them, send us pictures that you’ve seen too.
  • Bring treats along and toys that will keep them engaged
  • Come prepared to get in some photos too!
  • Bring any outfits/accessories you might want to see them in 

Absolutely! We encourage everyone to have a picture with their pet!

We will make you look your best! Keep outfits simple with neutral colours or bring ones that match your pet as well!

For most it’s a once in a lifetime experience, so it’s a chance to get dressed up, have your hair/makeup done and have a fun day out!

All of the photos will be taken at our High Street Studio in Sunderland, Tyne and Wear. The studio has a private changing area, lots of amazing backgrounds, props and lighting to enhance your experience.

Great question! We offer Handmade and Locally Sourced Photo Albums, Print Boxes, Wall Frames and lots more amazing products for you to choose from. Let us know if you are looking for something in particular and we can show you it when you come in for the photos.

You don’t need to, that’s what we are here for! Our photographers will guide you throughout the session and how best to pose your pets and the ones with you in too.

We know how expensive it is bringing a new baby into the world is, so we know have some options to help you and still go with the pictures you’ve always dreamed of!

  1. Debit/Credit Card – Pay this way to keep track of your payments
  2. 50% Deposit – pay a deposit on your viewing day and then the rest on the collection of your photos
  3.  3 month payment play – pay a deposit and spread the rest of the payments out over 3 equal payments
  4. Ask friends & Family for Gift Vouchers from us to put towards your photos. 

All pictures and products will be kept with us until they final payment has been made.

After 40 years of being in business we only use the best and highest quality materials available to us.

For the amazing experience and products we offer you, we find most of our customers spend between £499-£1499 on their pictures.

These include Photo Albums, Wall Art, Print Boxes and much more.

1-2 weeks after your photoshoot, you will be invited back to the studio to view your photos. They will be revealed to you one by one as you sit back and relax while you watch the slideshow of all of your amazing photos.

This cinema style viewing experience is the best way to show you your pictures and will help to choose what you’d like to order.

We have been in our studio for 40 years and are based right opposite the Sunderland Royal Hospital on Chester Road. You can drive and park right outside the studio, there are lots of buses that run all the time and even the train station/metro station is within walking distance as well.

Our studio is on the 2nd floor of our building. We have stairs/ double hand rails leading up to to studio area where we will taken the photos. There isn’t a lift/chair lift unfortunately.

We have an award winning Makeup Artist who will create  your dream look and can even style your hair too! We would advise getting your hair done before you come in though. 

Let us know if you want to add this to the experience of the photoshoot.

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